QUESTIONS ABOUT INMATE MAIL


Click on the links below for quick answers to your questions:

Who may send mail to an inmate at NORCOR?

How may I send the mail?

How do I address the mail?

What may I mail to an inmate?

What can’t I mail to an inmate?

Do you open and inspect mail?

What happens if I mail contraband?

How do I send money to an inmate?

Whom do I contact if I have a question about inmate mail?

May I call to confirm delivery of an item?

Whom do I contact if I have a complaint about inmate mail?

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Who may send mail to an inmate at NORCOR?

Anyone can send mail to an inmate with some restrictions.  We will not accept mail from:

 

 

     mail received from one inmate and sending it to another inmate.

 

 sentenced status.

On a case-by-case basis a command staff may impose restrictions on with whom an inmate may correspond on a personal basis.

 

How may I send the mail?     Back to Top

We only allow inmates to receive mail sent through the U.S. Postal Service.

We do not accept hand delivered mail.  We will not accept mail with postage due.

 

 How do I address the mail?  Back to Top

Clearly write the inmate’s complete name.  Do not use nicknames.  If you know the inmate’s middle name or initial and file number please include those.  Send mail to the following address:

            Inmate’s name, File number

            NORCOR

            201 Webber Street

            The Dalles, OR   97058

Be sure to put your first and last name and return address on the mail! We will not deliver or hold  mail for an inmate if it is missing a return address.

Please hand write your return address rather than using gummed or adhesive labels.  We remove such labels from mail before giving it to the inmate.  Without a return address the inmate may not be able to write to you because he or she may not know your address.

Do not place any stickers, liquid substances, or non-postal related stamps on the mail or seal it with a “lipstick” kiss. 

Do not spray letters with perfume.

 

What may I mail to an inmate?   Back to Top

Pictures may be either be photographs (up to 4 by 6 inches) or a printed piece of paper or a photocopy (up to 8 ½ by 11 inches).  Multiple pictures or pictures mixed with text on a single sheet will count as one picture.  Mounted, framed, or Polaroid pictures are not allowed.  contraband, or be larger than 9 by 12 inches.   Musical cards are not allowed.

 

Must be eight pages or less.  Pamphlets over 8 pages long are considered books.

Books are no longer accepted through administration window for individual inmates, however,  they can be donated to the inmate library. You may NOT send books directly to an inmate.  Inmates CAN receive paperback books directly from the publisher.  Books may be up to 9 by 12 inches in size and must be paperback.  Books may be new or used.  Books must not have a plastic or metal binding.  All books sent to an inmate shall become property of NORCOR upon the release of the inmate. (exception: personal Bibles).

Go to “How do I send money to an inmate?” for what is an acceptable form, source, and amount of money to send to an inmate.

 

 What CANNOT be mailed to an inmate?  Back to Top

Contraband items.  Contraband is anything jail staff do not allow an inmate to have unless they authorize it.  It’s anything not specifically approved for mailing under “What may I mail to an inmate?”  Commonly mailed contraband items are:

 Items with contraband content, either as words or pictures.  Contraband content is anything that may threaten the safety, security,  good order of the jail or may be detrimental to an inmate’s rehabilitation.  This includes content that:

              violates jail rules   

              Confiscating an item based on content.  Be careful what you send!)

                    advocates physical violence against others or the supremacy or

                    hatred of a class or group of people)

              are unable to find a translator in a reasonable period of time)

 

Do you open and inspect mail?   Back to Top

 YES.  All incoming and outgoing mail is subject to opening and inspection by jail staff.

 

What happens if I mail contraband?  Back to Top

One of three things will happen if we find contraband in your mail:

                lodged at NORCOR.


Depending on the degree of contraband violation command staff may restrict any future correspondence you have with an inmate.

***Introduction of contraband into a Corrections Facility is a Class C felony under ORS 162.185 and is punishable by up to 5 years in prison and a fine of up to $100,000.***

How do I send money to an inmate?  Back to Top

All deposits are made through the Telmate System. You must first create an login at www.gettingout.com, or at the NORCOR Lobby Telmate Kiosk.

Once you have created your login, you can make deposits online with a credit card, at the Telmate Kiosk in the NORCOR Lobby, with Cash or Credit Card

These funds can be deposited for:

 

                                                        *Please do not send cash through the mail.*

The Lobby is open for Kiosk use,

Monday - Friday from 8am-5pm

Saturday-Sunday from 9am-3pm

 

Whom do I contact if I have a question about inmate mail?  Back to Top 

You can contact jail staff by calling 541-298-1576 during normal business hours (Monday-Friday 8am-12pm, 1pm-5pm

 

May I call to confirm delivery of an item?   Back to Top

No.  It is the inmate’s responsibility to contact you to let you know they received something you mailed.  Write to the inmate if you want to confirm delivery of an item you sent to him or her.

Whom do I contact if I have a complaint about inmate mail?  Back to Top

You can contact jail command staff by calling 541-298-1576 during normal business hours (Monday-Friday 8am-12pm, 1pm-4pm) if you have a complaint about inmate mail, or you may send a letter to:

NORCOR Captain
201 Webber Street
The Dalles OR 97058

 

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