Click on the links below for quick answers to your questions:

Depositing Money into an Inmate's Account

Release of Inmate Money

Release of Inmate Property

Transfer of Property to an Inmate

Back to Information


Depositing Money into an Inmate’s Account  Back to Top 

All Inmate deposits are made through the TELMATE System. Money can be posted to an inmates account online at WWW.GETTINGOUT.COM or in person at the NORCOR Administration Lobby TELMATE Kiosk during regular business hours Monday through Friday between the hours of 8 a.m. to 5 p.m. except holidays. The Lobby Kiosk is available for deposits on weekends from 9am to 3pm.

Please note: For assistance with the Telmate Kiosk or video visitation on the weekends, you must use the black phone on the right side Telmate Kiosk in the Norcor Administration Lobby.

Deposits can be made in the form of cash, Visa, Mastercard.

*There is a processing fee for all Credit Card Transactions.*

ICARE Gift Packages  Back to Top 

NORCOR Commissary and ARAMARK have made it easy for you to send a gift to an inmate for a birthday, holiday, or any reason.  You need only the inmate file number and a Visa or Mastercard to place your ICARE order online. For more information click on the ICARE link below.

Release of Inmate Money  Back to Top

Jail staff will not accept any walk-in requests from a person to have an inmate release money unless it is a validated urgent situation.  The requester can expect a substantial waiting period while an approved walk-in money release is being processed. We will not release money to someone that has been in NORCOR within the last year.

Release of Inmate Property  Back to Top

While lodged at NORCOR, inmates shall not be allowed to release any property to any person unless it exceeds the inmate's property storage box capacity. Requests to release inmate property shall be denied unless NORCOR Command Staff determines that the release is necessary to prevent hardship to the inmate's family.

The inmate must sign to approve the property release or it will not occur.  The recipient can expect significant delays in getting property released if the release was not pre-arranged with the inmate so that the inmate completes the release form. We do not interrupt an inmate’s work duties, classes, or court appearances to have the inmate sign a form.  Once release is approved, the physical retrieval of property is subject to staff availability.

The authorized recipient can pick up the property at the jail lobby desk during the normal lobby hours of 8:00 a.m. to 5:00 p.m. Monday through Friday.

A recipient must present official picture identification, such as a driver’s license, to receive the property. 

If you have been an inmate at NORCOR in the last 90 days property will not be released to you.


Transfer of Property to an Inmate   Back to Top

You cannot bring an inmate any property with the exception of approved medical items, court clothes for a jury trial (with the courts approval) or prescription eye glasses.  You must be an adult and present official picture identification, such as a driver’s license, to transfer the property.

For medical items, including eyeglasses, the inmate should have already obtained approval for the items from health care staff and a jail supervisor before you bring it in.

The only medication we will accept is current prescription medicine prescribed by a doctor (or other health care provider).  The medication must be in factory–sealed, labeled packaging.  Inhalers must be new and unused in original packaging.  The prescription label must show the name of the inmate, name of the medication, dose and frequency, and prescribing doctor. 

We will not accept hair accessories, jewelry, or make up as part of court clothes.  Court security policy requires female inmates to wear pants or long dresses or skirts as court clothes.

Special-fit clothing and release clothes need a jail supervisor’s approval before you may bring it in.  You may bring in approved release clothing up to 3 days before an inmate’s release date.

Bring the property to the Administration lobby desk during the normal lobby hours of 8:00 a.m. to 12:00 pm & 1:00 pm to 4:00 p.m. Monday through Friday.



Back to Information